Top FAQs About the Moving Industry in Kenya
Introduction
The moving industry in Kenya has seen significant growth in recent years, especially in urban centers like Nairobi, Mombasa, and Kisumu. Whether you’re relocating your home or office, questions often arise about services, costs, timelines, and how to choose the best moving companies in Kenya. This article by Dial and Move Kenya addresses the most frequently asked questions (FAQs) to help you make informed decisions about your move.
1. What services do moving companies in Kenya offer?
Most moving companies in Kenya offer a variety of services including:
– House moving
– Office relocations
– Long-distance moving
– Storage solutions
– Packing and unpacking
– Furniture dismantling and reassembly
Dial and Move Kenya provides all these services tailored to meet individual needs.
2. How much does it cost to hire movers in Nairobi or elsewhere in Kenya?
Costs vary depending on:
– The size of your home or office
– The distance of the move
– Whether you require packing/unpacking
– Special services (e.g., storage, fragile items)
At Dial and Move, we offer free site surveys and transparent quotations for all clients.
3. How do I choose the best moving company in Kenya?
To choose the best movers:
– Read customer reviews
– Ensure the company is licensed and insured
– Check if they offer a written quotation
– Look for responsive customer service
Dial and Move Kenya ranks among the most reliable and affordable movers in Nairobi.
4. What areas do moving companies in Kenya cover?
Leading moving companies like Dial and Move Kenya cover all major towns including:
– Nairobi
– Mombasa
– Kisumu
– Nakuru
– Eldoret
– Thika
– Machakos and more.
5. Do movers in Kenya provide packing materials?
Yes. Professional movers typically provide:
– Cardboard boxes
– Bubble wrap
– Packing tape
– Mattress covers
– Fragile item wrapping materials
Dial and Move Kenya uses high-quality materials to protect your valuables.
6. Is it safe to use moving companies in Kenya?
Yes, provided you choose licensed and reputable movers. Ask for insurance options and confirm if the company uses trained staff. Dial and Move Kenya is fully registered, insured, and experienced in handling both household and corporate moves.
7. Can I move on weekends or holidays?
Most moving companies in Kenya operate every day, including weekends and holidays. However, early bookings are recommended, especially for end-of-month weekends, which are peak moving periods.
8. What are long-distance moving services in Kenya?
These involve inter-county or cross-country moves. At Dial and Move, we offer long-distance relocation from Nairobi to towns like Kisumu, Mombasa, Meru, and more. We ensure secure packaging and real-time updates.
9. How early should I book a moving company in Kenya?
Book at least 7–14 days in advance. During peak times like month-ends or holidays, you may need to book earlier to secure your preferred date.
10. What should I do before the movers arrive?
You should:
– Declutter and donate unwanted items
– Label items clearly
– Separate valuables and important documents
– Arrange for kids and pets to be safe
Dial and Move Kenya can provide a pre-move checklist to help you prepare.
11. Do I need a moving permit in Nairobi?
Yes, in many estates and counties, a moving permit is required to authorize trucks entering certain neighborhoods. Dial and Move Kenya assists in obtaining permits to ensure a seamless moving experience.
12. What if something gets damaged or lost during the move?
Professional movers provide liability coverage or optional moving insurance. If an item is damaged, you can file a claim based on the service agreement. Dial and Move Kenya prioritizes safe handling and offers insurance support.
13. Can I pack my items myself?
Yes, many clients prefer self-packing to save on costs. However, using professional packers reduces the risk of damage. Dial and Move offers flexible packages for both self-pack and full-service moves.
14. Are storage services available in Nairobi and other cities?
Yes, Dial and Move offers affordable storage facilities with 24/7 security, CCTV, and flexible rental terms for short- or long-term use.
15. How long does a typical house move take in Kenya?
A local house move in Nairobi typically takes 4–8 hours depending on size and distance. Longer distances or larger homes may require a full day or multiple days.
16. Can movers help with arranging furniture in the new house?
Yes. At Dial and Move Kenya, we don’t just drop your items—we help arrange them based on your instructions. We also reassemble furniture and set up major appliances.
17. Are there hidden costs in moving services in Kenya?
With professional companies like Dial and Move, there are no hidden fees. We provide a detailed breakdown in our quotation and stick to agreed prices unless extra services are requested.
18. Do you offer moving services for businesses and corporates?
Absolutely. We handle office relocations, internal department shifts, and full corporate transitions with minimal disruption to operations.
Conclusion
Understanding the moving industry in Kenya helps you make better choices during relocation. Whether you need house moving in Nairobi, office relocation in Kisumu, or storage services in Mombasa, Dial and Move Kenya offers reliable, affordable, and efficient services. Contact us today for a customized moving plan designed to meet your exact needs.
