DIAL AND MOVE KENYA

“Seamless Moves, Happy Lives”

0747 500 505 | 0729 588 291 | www.dialandmovekenya.co.ke

House Movers in Nairobi: The Complete 2025 Guide to Safe, Affordable & Professional Home Moving

Moving house in Nairobi is one of the most significant — and most stressful — events in any family’s life. Whether you are relocating from a bedsitter in Kasarani to a two-bedroom apartment in Kilimani, shifting a family home from South B to Runda, or transitioning a five-bedroom villa from Lavington to Karen, the logistics, the risk to your property, and the emotional weight of the process demand a professional team you can trust.

Nairobi’s housing market is one of the most dynamic in East Africa. The city is growing at pace — new apartment complexes, gated communities, and mixed-use developments are reshaping neighbourhoods from Westlands to Athi River. With this growth comes a massive, constant movement of people: families upgrading, professionals relocating for work, expatriates arriving and departing, students settling into university accommodation, and retirees moving to quieter environments. Every one of these moves is a unique challenge, and every one demands the right team.

Since 2015, Dial and Move Kenya has been Nairobi’s most trusted house moving company. Over 11 years, we have helped thousands of households move safely, efficiently, and affordably — from modest one-room moves to full diplomatic villa relocations involving antiques, pianos, and priceless artwork. Our reputation is built on one principle: your belongings are treated as if they were our own.

This guide covers everything you need to know about house moving in Nairobi in 2025 — what to expect from a professional moving company, how to prepare for your move, what things cost, which neighbourhoods pose specific challenges, and why Dial and Move Kenya is the company Nairobi calls first.

1. The State of House Moving in Nairobi — What You Need to Know

Nairobi Is Always on the Move

Nairobi’s rental market is one of the most active in sub-Saharan Africa. Lease terms typically run six months to a year, and tenant turnover is high — particularly in middle-income suburbs such as Ngong Road, Langata, Embakasi, Ruaka, and Thika Road. This constant churn has created a large, competitive moving industry — but quality varies enormously.

On one end of the market, informal handcart operators and unlicensed pick-up trucks offer cheap moves with no accountability, no packing expertise, and no recourse when items are damaged or go missing. On the other end, professional companies like Dial and Move Kenya offer structured services, experienced crews, appropriate vehicles, transparent pricing, and genuine accountability for every item they touch.

The difference between a cheap move and a professional move is not always visible upfront — but it becomes painfully obvious when your television screen arrives cracked, your wardrobe’s hinges are stripped from being thrown onto a lorry, or your priceless family photos are missing from an unlabelled box.

End-of-Month: Nairobi’s Moving Rush

The last five days of every month in Nairobi are a frenzy of moving activity. Rental leases almost universally expire at month end, which means tens of thousands of households are moving simultaneously. This creates several practical challenges: professional moving companies get fully booked, traffic in residential areas spikes, service lifts in apartment blocks are overloaded, and even good companies struggle to maintain service quality under the pressure of back-to-back jobs.

The advice from Dial and Move Kenya is simple: book your move as early as possible — ideally two to three weeks ahead for end-of-month moves. Mid-month moves are significantly easier to schedule, often faster, and sometimes attract off-peak pricing. If you have flexibility on your move date, use it.

Common House Moving Mistakes in Nairobi

Booking on price alone without checking credentials, reviews, or references
Waiting until the last week of the month to book, then accepting whoever is available
Packing fragile items in thin bags or soft boxes instead of proper moving cartons
Failing to confirm vehicle size in advance — resulting in a lorry too small for the load
Not having someone present at both origin and destination to supervise the crew
Leaving valuable or irreplaceable items to be packed by an untrusted team
Forgetting to settle with the estate caretaker or property manager before move day

2. Full Range of House Moving Services — What Dial and Move Kenya Offers

Bedsitter and Single-Room Moves

Not every move is a big one — and smaller moves deserve the same professionalism. Dial and Move Kenya handles bedsitter, single-room, and hostel moves with the same diligence as a full villa relocation. We assign an appropriately sized vehicle (often a pick-up or small lorry) and a two or three-person crew. Typical duration is two to three hours, and pricing is designed to be genuinely affordable for young professionals, students, and single occupants.

We serve areas popular with single-room renters including Kasarani, Ruiru, Eastleigh, Umoja, Kayole, Pipeline, Githurai, Zimmerman, Kahawa West, Thika Road, and Rongai. No neighbourhood is too far or too modest for our service.

One and Two-Bedroom Apartment Moves

One and two-bedroom apartments are the heartbeat of Nairobi’s rental market — and the most common move type we handle. These moves typically involve a full living room set, bedroom furniture, kitchen equipment, electronics, and personal effects. A well-organised move of this size takes four to six hours with a professional crew.

Key considerations for apartment moves include floor level (ground vs. fifth floor with no lift is a very different job), lift availability and booking, parking access for the lorry, and building management requirements. Our Move Coordinators handle all of these logistics proactively — so you do not have to.

Three and Four-Bedroom House Moves

Moving a three or four-bedroom house is a full-day operation. The volume of furniture — dining sets, multiple bedrooms, study rooms, kitchen appliances, outdoor furniture, children’s toys and play equipment — requires careful planning, adequate crew size, and the right vehicle configuration. Dial and Move Kenya typically assigns five to seven crew members and one to two lorries for houses of this size.

We conduct a free pre-move survey for all three-bedroom and larger moves. During the survey, our crew leader walks through every room, assesses specialist items such as built-in wardrobes, kitchen islands, wall-mounted televisions, heavy safes, and garden furniture, and produces a detailed quote that covers everything — no surprises on moving day.

Five-Bedroom and Villa Moves

Large family homes and villas represent the most complex residential moves. The sheer volume of content — often accumulated over years or decades — combined with high-value items including antiques, imported furniture, wine collections, home theatres, and grand pianos, demands a dedicated operation with an experienced lead crew and specialist equipment.

Dial and Move Kenya has completed villa moves across Nairobi’s most prestigious estates — Karen, Runda, Muthaiga, Gigiri, Spring Valley, and Kitisuru. For these moves, we assign a named Move Coordinator who manages the full two-day operation, including custom crating for fragile valuables, carpenter-led disassembly and reassembly of complex furniture, and a comprehensive inventory sign-off process.

Furnished Apartment and Short-Let Moves

Nairobi has a growing furnished short-let market — Airbnbs, serviced apartments, and corporate rentals that move inventory in and out regularly. Dial and Move Kenya handles furnished apartment relocation for both individual tenants and property operators, including inventory management and careful handling of furnished property items that belong to the landlord.

Inter-Estate and Gated Community Moves

Many of Nairobi’s housing developments are gated communities and estates with strict security protocols, visitor management systems, and time-restricted access for service providers. Dial and Move Kenya has extensive experience navigating these protocols — we register our crew and vehicles in advance, carry company identification, and comply with all estate requirements. We have successfully completed moves in estates including Greenpark, Thindigua, Mihango, Buru Buru, Woodley, Highridge, Mountain View, and dozens more.

Professional Packing and Unpacking

The quality of packing determines the safety of your belongings in transit. Dial and Move Kenya’s packing teams use professional-grade materials: heavy-duty double-walled moving boxes in multiple sizes, multi-layer bubble wrap, foam corner protectors, stretch wrap for upholstered furniture, wardrobe boxes for hanging clothes, specialised dish packs for crockery and glassware, and custom timber crating for artwork, mirrors, and antiques.

We offer three packing options: full-service packing (our team packs everything), partial packing (fragile and specialty items only), or a materials-supply service where we provide the right boxes and wraps and you pack yourself. All boxes are clearly labelled with contents and destination room, making unpacking straightforward.

Secure Storage for House Moves

Sometimes the move does not happen all at once. Your new house may not be ready on the day you move out. You may be going overseas temporarily. You may be downsizing and need somewhere to keep furniture you are not yet ready to part with. Dial and Move Kenya’s secure storage facility provides clean, dry, monitored storage with flexible terms from one week to over a year.

Short-term bridge storage: 1–4 weeks, ideal for move-in/move-out date gaps
Medium-term storage: 1–6 months, popular with relocating families and expats
Long-term storage: 6+ months, discounted monthly rates available
Full inventory management: all items logged, labelled, and tracked

3. Nairobi’s Key Residential Neighbourhoods — Moving Challenges & Solutions

Westlands, Parklands & Spring Valley

The Westlands corridor is Nairobi’s most densely developed mixed-use zone — dozens of apartment blocks, serviced residences, and commercial properties packed into a compact, traffic-saturated area. Moving here means negotiating Waiyaki Way and Chiromo Road traffic, coordinating service lift bookings with building management, respecting strict move-hour windows, and handling narrow corridors and tight stairwells in older buildings.

Dial and Move Kenya’s crews are fully briefed on Westlands building protocols. We arrive early, communicate directly with building management, and carry appropriate equipment — appliance trolleys, furniture sliders, and padded panels — to navigate tight spaces without wall or door damage.

Kilimani, Hurlingham & Kileleshwa

These three adjoining neighbourhoods form one of Nairobi’s most popular middle-to-upper-income residential belts. A mix of old bungalows, new apartment blocks, and redeveloped townhouse complexes creates a varied moving environment. The area is well-served by good roads but can become congested, particularly around Argwings Kodhek Road and Dennis Pritt Road.

Many Kilimani apartments have basement parking with height restrictions — an important consideration for lorry access that our Move Coordinators assess during the pre-move survey. We often reposition the lorry to street level for loading in these situations, managing the process efficiently to minimise time.

Karen, Langata & Ngong Road

Karen is Nairobi’s most spacious suburb — large plots, long driveways, mature gardens, and substantial homes. Moving in Karen takes longer than a comparable move elsewhere simply due to the distances involved: from the front gate to the house, between rooms, and from house to lorry. Karen moves also tend to involve more content — high-value, bulky items such as teak patio sets, custom wardrobes, wine racks, and garden sheds.

Langata and Ngong Road offer a more mixed housing landscape — estate housing, government quarters, private bungalows, and newer apartment developments. Traffic on Langata Road and the Mbagathi roundabout area can complicate timing. Our crews are experienced with all of these routes and plan accordingly.

Lavington, Loresho & Riruta

Lavington is one of Nairobi’s most liveable residential addresses — a blend of family homes, tasteful apartment blocks, and newer gated developments. Properties here often have multiple floors with staircases that require careful furniture navigation. Loresho and Riruta add a mix of older bungalow stock and newer middle-income housing.

The area’s tree-lined streets and gentle hills make it pleasant to move in, but narrow residential lanes and limited on-street parking can challenge large vehicles. We assess all access points during the pre-move survey and select the right vehicle size for each property.

Runda, Gigiri & Muthaiga

These are Nairobi’s most exclusive addresses. Diplomatic residences, senior government officials, and top-tier business executives call this zone home. Moves here demand absolute discretion, punctuality, and pristine presentation. The estates have strict security protocols, and the homes often contain significant quantities of high-value items.

Dial and Move Kenya has a strong track record in this zone, having completed moves for institutional clients and private households across Runda, Gigiri, and Muthaiga. Our crew operates in uniform, follows all estate protocols, and treats every item — from daily crockery to irreplaceable family heirlooms — with uniform care.

South B, South C, Langata & Nairobi West

These established middle-income estates are among Nairobi’s most densely populated residential zones. The housing mix is largely two-to-four bedroom maisonettes and bungalows, many within older government or private estates. Access roads within estates can be narrow and congested, and on-street parking for lorries is sometimes limited.

Our teams are thoroughly familiar with South B, South C, Nairobi West, and Langata. We plan moves for early-morning start times to beat estate traffic and coordinate with estate security well in advance.

Kasarani, Roysambu, Ruaka & Thika Road

Nairobi’s northern residential corridor has grown dramatically in the past decade — new apartment blocks, gated communities, and housing estates have mushroomed along Thika Road, in Ruaka, and around Kasarani. These areas are popular with young professionals, middle-income families, and students, and generate a very high volume of rental moves.

Dial and Move Kenya serves the entire northern corridor, including Kasarani, Roysambu, Kahawa, Zimmerman, Githurai, Thika Road estates, Ruiru, and Ruaka. Our fleet includes smaller vehicles suited to the narrower roads common in these areas.

Eastlands — Umoja, Buru Buru, Embakasi, Pipeline

Eastlands is home to millions of Nairobi’s residents, spanning everything from modest single rooms to spacious four-bedroom maisonettes in established estates like Buru Buru and Umoja. Moving in Eastlands requires knowledge of estate layouts, access roads, and the specific move norms of each community.

We provide affordable, professional moving services throughout Eastlands without compromising on quality. Our pricing in this zone is calibrated to market norms, and we are proud to serve Nairobi’s largest residential community with the same standards we bring to every other neighbourhood.

4. House Moving Pricing in Nairobi — Full Transparency

Pricing confusion is one of the biggest frustrations clients experience when moving in Nairobi. Hidden charges, verbal quotes that change on moving day, and unexpected surcharges for fuel, stairs, or extra items are endemic in the informal moving industry. Dial and Move Kenya operates on a different model: every client receives a written, itemised quote that covers everything agreed at survey. No surprises.

The tables below show our current pricing ranges for Nairobi residential moves. Actual quotes depend on the specific move — exact items, floor level, packing scope, distance, access conditions, and date.

Residential House Move Pricing — Nairobi (2025)

Move Type	Crew	Vehicle(s)	Duration	Price Range (KES)
Bedsitter / Single Room	2 crew	Pick-up / small lorry	2–3 hrs	4,000 – 10,000
1-Bedroom Apartment	3 crew	1 lorry	3–5 hrs	8,000 – 18,000
2-Bedroom Apartment/House	4 crew	1 lorry	4–7 hrs	15,000 – 28,000
3-Bedroom House	5–6 crew	1–2 lorries	6–9 hrs	25,000 – 45,000
4-Bedroom House	6–7 crew	2 lorries	Full day	40,000 – 65,000
5-Bedroom Villa / Large Home	8–12 crew	2–3 lorries	1–2 days	65,000 – 130,000

Long-Distance House Move Pricing (From Nairobi)

Destination	Household Size	Price Range (KES)
Nairobi → Mombasa	1–2 bedrooms	35,000 – 65,000
Nairobi → Mombasa	3–4 bedrooms	65,000 – 120,000
Nairobi → Kisumu / Nakuru	1–2 bedrooms	25,000 – 50,000
Nairobi → Eldoret	2–3 bedrooms	30,000 – 60,000
Nairobi → Thika / Machakos	1–2 bedrooms	18,000 – 35,000
Nairobi → Any Kenya county	Full house	Custom quote

Packing Services Pricing

Service	Scope	Price Range (KES)
Packing Materials Supply	Boxes, wrap, tape supplied	2,000 – 8,000
Partial Packing	Fragile & specialty items	5,000 – 20,000
Full-Service Packing	Every item in the home	15,000 – 60,000
Unpacking Service	Unpacking and placement at new home	8,000 – 30,000

Storage Pricing

Storage Period	Household Load Size	Monthly Rate (KES)
Short-term (1–4 weeks)	1-bedroom load	8,000 – 15,000
Medium-term (1–6 months)	2–3 bedroom load	12,000 – 25,000
Long-term (6+ months)	Full house load	From 18,000/month

All prices include: fuel, labour, and basic transit protection. VAT, packing materials, specialty crating, and after-hours premiums are quoted separately. Payment via M-Pesa, bank transfer, or cash. Official receipt provided.

5. How to Choose the Right House Moving Company in Nairobi

Nairobi has hundreds of companies and individuals offering moving services. The quality gap between the best and the worst is enormous — and the difference can cost you irreplaceable items, a missed lease deadline, or an enormous amount of unnecessary stress. Here is how to evaluate your options.

Check for a Physical Office and Registered Business

Any credible moving company should have a physical office address, a registered business, and consistent contact numbers. Be wary of companies that operate exclusively via social media, change phone numbers regularly, or cannot provide a physical address. Dial and Move Kenya is based at Muthaiga Business Square (Pangani), Nairobi, and is fully registered and operational.

Ask for a Written Quote

Never accept a verbal-only quote from a moving company. A written, itemised quote protects you if prices are inflated on moving day, and it demonstrates that the company has properly understood the scope of your move. If a company refuses to provide a written quote, that is a serious warning sign. All Dial and Move Kenya quotes are written and itemised — guaranteed.

Look for Reviews and a Track Record

A company with years of service and verifiable client reviews is significantly lower risk than a new or unreviewed operator. Look for reviews on Google, social media, and through referrals from friends or colleagues. Ask the company for references from similar moves — a professional company will provide them readily.

Ask About the Crew — Are They Employed or Casual?

Many Nairobi moving companies use casual daily labour hired at the roadside on the morning of your move. These workers have no training, no background checks, and no accountability. Dial and Move Kenya employs a permanent, trained, and background-checked crew. When our team arrives at your home, you know exactly who they are.

Confirm the Fleet

Ask specifically what vehicle will be assigned to your move and whether it is the right size for your load. An undersized lorry means multiple trips, higher cost, and greater risk to your items. An oversized lorry on a narrow estate road creates access problems. Our Move Coordinators assess this during the survey and always assign the right vehicle for the job.

Understand What Is and Is Not Included

Many cheap moving quotes exclude fuel, packing, stair porterage, and fragile item handling. These extras can double the final cost. Always ask explicitly what is included in the quote — and get the answer in writing. Our quotes are all-inclusive for the scope agreed at survey, with no hidden additions on moving day.

6. The Dial and Move Kenya Advantage — Why Nairobi Trusts Us

Over 11 Years of Nairobi Moving Experience

Founded in 2015, Dial and Move Kenya has spent over a decade mastering the art and logistics of house moving in Kenya. We have completed thousands of successful moves across every Nairobi neighbourhood and dozens of upcountry destinations. Our experience means we have encountered virtually every moving scenario and developed effective solutions for each. We do not learn on your move — we bring proven expertise to it.

Professional, Permanent, Vetted Crew

Our entire crew is directly employed, not casual. Every member undergoes induction training covering furniture handling, packing technique, manual lifting safety, customer conduct, and company values. We conduct background checks before hiring anyone, and our team wears branded uniforms at all times. You can trust the people in your home.

Purpose-Built and Well-Maintained Fleet

Our fleet spans pick-up trucks for small moves through to large five-tonne lorries for villa and corporate relocations. Every vehicle is regularly maintained, clean, and fitted with proper load-securing equipment including ratchet straps, moving blankets, padded interior panels, and cargo nets. We do not subcontract to third-party transport without client knowledge and consent.

A Dedicated Move Coordinator on Every Job

Every client is assigned a named Move Coordinator — their single point of contact from booking through to post-move follow-up. Your coordinator confirms all details 24 hours before the move, manages the crew on the day, solves problems in real time, and calls you after the move to confirm everything is in order. This level of personal accountability is rare in the Nairobi market.

Transparent, Written Pricing — No Surprises

Our pricing policy is absolute: every client receives a written, itemised quote before any work begins. We do not inflate prices on moving day, add undisclosed fuel surcharges, or demand additional payment for items that were in scope at the survey. What is quoted is what you pay — full stop.

Trusted by Kenya’s Leading Institutions

The depth of trust these organisations place in Dial and Move Kenya reflects the standards we bring to every move — residential or commercial, large or small.

M-Pesa Payments and Official Receipts

We accept M-Pesa, bank transfer, and cash for all services, and issue an official receipt for every transaction. Our payment process is transparent, simple, and secure — no cash-in-hand arrangements, no undocumented payments.

7. The Dial and Move Kenya Moving Process — From First Call to Final Placement

Step 1: Initial Contact and Preliminary Quote

Contact us by phone (0747 500 505 or 0729 588 291), email (dialandmovekenya@gmail.com), or via our website (www.dialandmovekenya.co.ke). Tell us your move type, size, origin, destination, and preferred date. We will provide a preliminary quote immediately and — for moves of two bedrooms or more — schedule a free site survey.

Step 2: Free Pre-Move Site Survey

A senior crew leader visits your home at a time convenient to you. They walk through every room, catalogue all items, assess vehicle access, identify specialty items, note any access constraints (stairs, lifts, tight corridors, low ceilings), and produce a final, written quote covering all agreed scope. The survey is free, non-obligatory, and typically takes 30 to 45 minutes.

Step 3: Booking Confirmation

Once you accept the quote, we issue a written booking confirmation with your move date, start time, assigned crew size, vehicle details, and full pricing breakdown. You receive your Move Coordinator’s direct mobile number. A deposit secures your booking — the balance is due upon successful completion of the move.

Step 4: Packing Day (If Required)

For full-service or partial packing, our packing team arrives the day before your move. They work methodically through your home, wrapping and boxing every item using professional materials. Every box is clearly labelled with contents and destination room. High-value items are custom-packed with extra protection. By end of packing day, your home is move-ready.

Step 5: Moving Day — Loading

Our crew arrives at the agreed time — we do not show up late. The Move Coordinator does an initial walkthrough with you, confirms the inventory, and briefs the crew. Loading begins in a structured sequence: heavy furniture first, appliances next, boxes last, fragile items secured last and separately. You sign off a loading checklist before the vehicle departs.

Step 6: Transportation

All items are transported in our fully enclosed, padded lorries. Long-haul and inter-county moves use GPS-tracked vehicles. We maintain communication throughout the transit period — you always know where your belongings are.

Step 7: Offloading, Placement & Reassembly

At your new home, our crew offloads carefully, following your placement directions for every item. Furniture is positioned exactly where you want it. Beds are reassembled, wardrobes are installed, and appliances are positioned. We remove all packing debris and waste from your new home before leaving.

Step 8: Final Walkthrough and Sign-Off

The Move Coordinator does a final walkthrough with you — checking every room, confirming all items are present and undamaged, and addressing any concerns on the spot. You sign a Move Completion Form confirming the job is done to your satisfaction.

Step 9: 24-Hour Post-Move Follow-Up

Your Move Coordinator calls you the following day to confirm all is well. If anything is not right, we address it promptly. Our commitment to your satisfaction does not end when the lorry leaves your driveway.

8. What Our Clients Say — Real Stories From Real Nairobi Moves

“I have moved three times in the last five years and each time I used a different company — always a disaster. With Dial and Move Kenya, everything was different. They arrived on time, handled my furniture beautifully, and nothing was damaged. The Move Coordinator kept me informed throughout. I will never use anyone else.” — Grace N., 3-bedroom house move, Kilimani to Karen

“Moving from a fifth-floor apartment in Westlands with no lift was my biggest worry. The Dial and Move crew handled it completely without complaint — and without a single scratch on my walls or furniture. Professional, fast, and absolutely worth the price.” — Brian O., 2-bedroom apartment move, Westlands

“We were moving a large four-bedroom home in Runda including antique furniture that has been in the family for generations. I was very nervous. The team wrapped everything individually, built custom crating for the most delicate pieces, and delivered everything in perfect condition. Exceptional service.” — Mrs. Wanjiku M., 4-bedroom estate move, Runda

“Dial and Move Kenya moved our family from Nairobi to Mombasa. Long-distance moving is always risky but they packed everything so well that not a single item was damaged on arrival — including our 65-inch TV and a glass dining table. Highly recommended for upcountry moves.” — Peter K., Long-distance move, Nairobi to Mombasa

“I stored my belongings with Dial and Move Kenya for two months while waiting for my new apartment to be ready. The storage facility was clean and dry, my things were exactly as I left them, and the team was very helpful with scheduling the final delivery. A seamless experience.” — Amina H., Storage + 1-bedroom apartment move, Kasarani

9. Frequently Asked Questions — House Moves in Nairobi

Q: How far in advance should I book my house move?

For end-of-month moves (the 25th to the last day of the month), book at least two to three weeks ahead. For mid-month moves, one week’s notice is usually sufficient for small to medium moves. Villa and estate moves of five bedrooms or more should be booked three to four weeks ahead to allow proper survey and planning time.

Q: Do you provide moving services on weekends and public holidays?

Yes. Dial and Move Kenya operates seven days a week, including all public holidays. Weekend and public holiday moves may attract a small premium. Many clients specifically choose Saturdays for their moves to avoid weekday traffic and the disruption of a working-day move — we accommodate this routinely.

Q: What is included in the standard moving price?

Our standard price covers crew labour, fuel, vehicle, and transit protection for all items listed in the survey. Packing materials, full-service packing, specialty crating, stair porterage for very high floors without a lift, and after-hours premiums are itemised separately in your quote. There are no hidden additions that were not discussed and agreed at survey.

Q: Can you help me move a piano, safe, or other very heavy item?

Yes. We handle grand pianos, upright pianos, heavy safes, pool tables, large aquariums, and other specialty heavy items. These require advance notice so we can assign the correct equipment and specialist crew. Please mention these items at the survey stage — do not surprise us on moving day.

Q: What happens if something is damaged during my move?

We take every professional precaution to prevent damage. In the rare event that damage occurs, our Move Coordinator documents it immediately, notifies you on the same day, and works with you to reach a fair resolution. We do not deflect responsibility or hide damage. Our track record of care means damage incidents are extremely rare — but we handle them with transparency when they do occur.

Q: Can I move just a few items rather than a full house?

Absolutely. We handle part-loads, single-item moves, and furniture-only moves. If you need to move a single sofa, a bed set, or a dining table across Nairobi, we can arrange a small vehicle and appropriately sized crew. Pricing is proportional to the scope of work.

Q: Do you offer after-hours or overnight moves?

Yes. For clients who need to move outside standard hours — particularly corporate clients avoiding business disruption — we offer after-hours evening and overnight moves. These are charged at a premium rate and require advance booking. Estate management permission is often required for late-night moves in gated communities.

Q: How is the deposit and payment structured?

A deposit is required to confirm your booking date. The balance is due upon completion of the move. We never require full payment upfront and never request payment before services have been delivered. We accept M-Pesa, bank transfer, and cash. An official receipt is issued for every payment.

Q: Do you serve areas outside Nairobi?

Yes. Dial and Move Kenya serves all counties across Kenya. We regularly complete long-distance moves to Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Thika, Machakos, Kitale, and beyond. Long-distance moves include full professional packing as standard, and all vehicles are GPS-tracked.

Q: What is your company address?

Dial and Move Kenya is based at Muthaiga Business Square (Pangani), Nairobi. We are fully registered, permanently staffed, and available Monday to Sunday.

10. Your Ultimate Nairobi Moving Checklist

8 Weeks Before Moving

Confirm your move-out date with your landlord and get it in writing
Begin researching and shortlisting moving companies — read reviews, ask for references
Book a site survey with Dial and Move Kenya — free and non-obligatory
Start decluttering — sell, donate, or dispose of items you will not take

4 Weeks Before Moving

Confirm your booking with a deposit and receive your booking confirmation
Notify landlord, bank, employer, insurer, and utility companies of your new address
Arrange disconnection of utilities at old address and connection at new address
Begin packing non-essential items — off-season clothes, books, and stored items

1 Week Before Moving

Confirm move details with your Dial and Move Kenya Move Coordinator
Confirm gate access, service lift booking, and caretaker contact at new address
Prepare an essentials bag: documents, chargers, first-night toiletries, kettle and mugs
Photograph your old home thoroughly — particularly for rental deposit purposes

Moving Day

Be present when the crew arrives — do not leave them unsupervised
Do a walkthrough of the origin property before loading begins
Keep your essentials bag with you — do not load it onto the lorry
Do a final check of every room, cupboard, and storage area before the lorry departs
Be present at the new address when the lorry arrives
Direct the crew on furniture placement before they begin offloading
Do a post-delivery walkthrough and sign the Move Completion Form

Book Nairobi’s Most Trusted House Movers Today

Your move deserves a team that has done this before — thousands of times, across every Nairobi neighbourhood, for households of every size and budget. A team that is punctual, careful, transparent about pricing, and accountable from first call to final placement.

That team is Dial and Move Kenya. Since 2015, we have been the moving company Nairobi’s families, professionals, institutions, and businesses trust most. We bring 11 years of experience, a permanent trained crew, a purpose-built fleet, and an uncompromising commitment to your satisfaction to every single job we do.

Whether you are moving a bedsitter or a villa, an apartment or an entire estate — call us today. We will give you a free, honest quote and show you exactly what professional house moving looks like.

CALL OR WHATSAPP US TODAY — FREE QUOTES 7 DAYS A WEEK 0747 500 505 | 0729 588 291 | 0726 148 038 Email: dialandmovekenya@gmail.com | sales@dialamover.co.ke Web: www.dialandmovekenya.co.ke | www.affordablemovers.co.ke Muthaiga Business Square (Pangani), Nairobi | Est. 2015 “Seamless Moves, Happy Lives”

M-Pesa accepted. Official receipts provided. Serving all Nairobi neighbourhoods and upcountry destinations across Kenya. Residential and corporate moves. Packing and storage. Licensed, registered, and trusted since 2015.